If after entering your username and password you receive a security warning or the page does not load correctly, check the following settings:
Ensure that your browser has cookies turned on. For example, in Internet Explorer 8-11:
Other browsers will have similar procedures to allow 3rd Party cookies.
You can return your settings to higher security levels after your session if required.
A number of Library services including electronic databases, e-journals, e-reserve (the Course Materials Database) and other resources are restricted to UC staff and students.
EZproxy enables you to access these restricted resources off campus. When accessing these resources, the EZproxy will ask you to authenticate yourself with your staff or student ID and password.
If you are having problems logging in, here are a few pointers:
NOTE: If you have changed your password recently, it may take a few hours for it to synchronise correctly with EZproxy.
Allow one working day for password change requests made via the Helpdesk to be actioned.
You may not be able to access restricted resources and services via EZproxy if: