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EndNote Guide

What is EndNote?

Endnote icon   EndNote is a program for maintaining a database of references and automatically creating citations    in your assignment or thesis. It can also store PDF copies of journal articles.

  EndNote is available as a desktop program supplied by the University of Canberra.

    UC students and staff  also have access to EndNote Online.

It is possible to use both the online and desktop versions with a single account which will sync your references. There is also an iPad app for viewing your references and PDFs.


How to get EndNote

EndNote Online

Please refer to the EndNote Online help page in this guide.

EndNote for your personal computer

It is Essential that Endnote is not saved to Cloud storage. Some examples of Cloud storage include SharePoint, OneDrive, Google Drive and iCloud. For further information please see Clarivate warning on using Cloud Storage.

  • Students can download EndNote from this link accessible via Home use Software
  • Staff can download EndNote from this link accessible via Home use Software

EndNote on University Laptops and Desktop Computers

EndNote is included in the Software Center in University desktop computers:

  • Search Windows for the Software Center app and select EndNote to begin the installation process.

System Requirements

For system requirements and word processor compatibility please see the EndNote Compatibility and Systems Requirements page.
(Firefox or Chrome are the preferred browsers for EndNote.)

EndNote and iPad

The 'Endnote for iPad' app allows you to view your references and read and mark up your stored PDFs. You will need to have an EndNote Online account to sync your references.


Log in to MyUC. For Students: Study Tools  - Library Resources. For Staff: Applications - Research - Library Resources.

Select the EndNote version that is compatible with the software on your computer.  Follow the instructions on the download page.

Common issues

Windows users: The 'Product Key' is included in the installer files, but will not work unless you have extracted the files from the zipped folder before running the installation program. (Simply opening the folder by clicking on it will not work.)

If asked for a product key, go back to the downloaded file and right click, then select Extract All. install the program again from the extracted files. 

Mac users: EndNote will not install unless you completely exit the Word program first, if you close it by clicking on the red 'X' it will still be running in the background. Instead, click on the Word menu at the top of the screen then select Quit Word.

How to use EndNote 20 in seven minutes: Windows

(Source: Clarivate Analytics)

How to use EndNote 20 in seven minutes: macOS

(Source: Clarivate Analytics)

Library Training Canvas site

Access the Library Training Canvas site via this link.